There are a variety of roadblocks for translating strategy into action that most of us have seen first hand:
- Employee’s don’t buy into the strategic priorities, so they disengage
- There is only superficial cross-functional communication, collaboration & sharing of goals, plans, targets, and decisions
- There is usually no agreed and/or documented accountability for projects and metrics
- And when there is agreement on accountability, there are few repercussions for not delivering or under-delivering performance.
These roadblocks get bigger as organizations become more highly-matrixed, out-sourced, geographically (and time-zone) dispersed, and networked.
A CEO we know at a $5B public company is adopting a foundational approach to change all of this – simply by addressing the way people in the company’s ecosystem speak to each other.